Frequently Asked Questions.
What are your hours?
By Appointment, Chance, and Special Event
(Appointments are free and open to the public. Email info@trashlambgallery to plan a visit)
** No appointments available November 2nd to 9th **
Saturday, October 19th - 7 to 10 pm
(Chimera Group Show - Closing Reception)
Friday, October 25th - 7 to 10 pm
(Crap Man AKA Mayo Maggiore Solo Show - Opening Reception)
I will be permanently closing the Trash Lamb brick-and-mortar in San Diego in January 2025.
Pay your respects to our San Diego space while you still can!
Don’t fret! This is not the end of Trash Lamb!
Our online sales are strong and we will continue to operate in that way indefinitely with in-person art shows and pop-up events in other locations. I’ll be taking Trash Lamb on the road a bit and already filling the calendar for next year (see you in early Summer 2025, Joshua Tree).
The truth is that Trash Lamb can only improve with this closure, I’ll have the time and energy to fully focus on aspects of the business that have consistently seen growth. It is very bittersweet, to say the least, this space in South Park, San Diego was what “birthed” the gallery and it will forever be a special place. This will be the end of one chapter and the beginning of another, thank you to everyone who has supported us along the way. I look forward to embarking on a new adventure with you and can’t wait to see what the future has in-store for Trash Lamb.
I appreciate everyone’s understanding that I am not a machine and that this gallery is a small operation, run by ONE person (who also works a second job in order to keep the Trash Lamb brick & mortar open).
Please sign up for the email list (scroll down) to stay informed about what the future has in store for the gallery.
Thank you in advance for your patience with erratic hours and possible shipping delays, while I ride out the last few months of chaos keeping the brick and mortar in San Diego open.
Email info@trashlambgallery.com to set up an appointment to visit, it is free and open to the public!
What do you mean, “By Chance”?
I’m doing my best to be open on Fridays, Saturdays, and Sundays but not able to keep consistent enough hours to list them here. Our final month (December) will bring back consistent hours for the holidaze.
Call the LAMB LINE to see if I’m there, before cruising down…
(619) 281 - LAMB
NO TEXTS
This is an old-fashioned landline so text messages do not go through!
Do you ship internationally?
Yes! You can request a separate shipping invoice at check out. Please see below question for more details on shipping. If you would like a shipping quote before you purchase I am happy to help. Email me with what you’d like to order and the address it would be shipped to and I’ll get back to you with an estimate as soon as possible.
Why will I be invoiced separately if I want my purchases shipped?
The variety in size and weight of the different types of art for sale online make it difficult to have the website calculate it for us and have it be a fair price. This is why we invoice for shipping charges separately.
You will receive a separate invoice via email for the shipping charges that contains a secure payment link. The invoice will be sent from Square (the credit card processing system we use) and will not come from the gallery’s email address. Please check your junk mail as it can get sent there depending on how you have your email filters set up.
You can expect your shipping invoice within 5 to 7 business days from when you placed your order (or from the date the exhibition closes if the work you purchase is in a current show or release date, if it’s a pre-order).
** UPDATE OCTOBER 9TH, 2024: I am currently behind on shipping as I navigate the final months in our brick and mortar in San Diego before permanently closing (and becoming a traveling & online gallery next year). Thank you in advance for your patience and don’t hesitate to email with any questions or concerns. **
The gallery ships fully insured through either USPS or UPS and always chooses whichever option is the cheapest (expedited shipping available at an extra charge).
Once your shipping invoice is paid in full, your order will ship within 3 to 7 business days. You’ll receive an emailed notification with tracking info once it ships.
Shipping times vary, please check your tracking number with the chosen carrier to receive updates on delivery.
If you need something in a hurry, please reach out and I’ll do my best to accommodate your request.
It’s only one person running the whole show over here so things sometimes have to operate at a slower pace than other galleries who have a team of humans behind the scenes making it all work. Your patience is greatly appreciated!
All orders with outstanding, unpaid shipping invoices for more than 90-days past date of issue will be considered abandoned by the purchaser. Trash Lamb Gallery reserves the right to dispose of all abandoned purchases at the gallery’s own discretion.
Purchaser will not be refunded for any abandoned orders and relinquishes all rights of ownership of any and all items left with unpaid shipping invoices beyond 90-days from date of invoice.
How soon will my order be ready if I chose local pick-up?
You will receive an email notifying you that the order is ready for pick-up. Most orders are available the next day but please allow up to 3 business days for it to be fulfilled. Please contact me here to set up a time to pick up your order.
All items left for more than 90-days past date of purchase (or closing date of the corresponding exhibition, if applicable) will be considered abandoned by the purchaser. Trash Lamb Gallery reserves the right to dispose of all abandoned purchases at the gallery’s own discretion.
Purchaser will not be refunded for any abandoned orders and relinquishes all rights of ownership of any and all items left beyond 90-days, as described in the previous paragraph.
What if my purchase arrives broken or defective?
If your purchase arrives defective or broken, please contact the gallery immediately (within 3 days of delivery) and include photos of the defects/damage in your email.
Make sure to photograph the package your order was delivered in and not just the damaged item(s).
We inspect all items before shipping and can help you make an insurance claim with the shipping company and/or replace the item if possible.
Can I return or exchange my purchase?
All sales are final. We can’t accommodate any return or exchange requests. In the event that your purchase arrives damaged, please see above, we are happy to help make an insurance claim and/or replace the item if possible.
How do I submit my art?
Go here!
Please don’t just stop by during business hours to discuss or show me art. I don’t know about you but being put on the spot isn’t fun for me and is especially awkward if you’re insisting I look at photos on your phone.
I make something cool and want to sell it in the gallery’s gift shop, how do I become a vendor?
Please email us here with your name and a little bit about what you’d like to sell in the shop.
Include some photos and any websites or social media info you have related to your creations/products.
Please don’t just stop by during business hours to show me or discuss things, I prefer to set appointments outside of gallery hours to meet with vendors. This is an incredibly small space and gallery hours are meant for my attention to go to the art collectors and patrons, not what you want to sell here.
Thanks you so much for wanting to be a part of Trash Lamb!